Terms and Conditions
Last updated: April 18, 2025
Introduction
Welcome to Love & Willow. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchases.
Definitions
- "Website" refers to loveandwillow.co.uk
- "Products" refers to all items available for purchase
- "Customer" refers to any person or entity making a purchase
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.
Pricing and Payment
- All prices are in British Pounds (GBP)
- Payment must be made in full before order processing
- We accept all major credit cards through Stripe
Shipping and Delivery
We ship to addresses within the United Kingdom only. Delivery times are estimates and not guaranteed. We are not responsible for any delays caused by customs or other factors beyond our control.
Returns and Refunds
Please refer to our Returns Policy for detailed information about returns and refunds. All returns must be initiated within 14 days of receipt.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Love & Willow and is protected by copyright laws.
Limitation of Liability
Love & Willow shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@loveandwillow.co.uk