Shipping Policy
Last updated: April 18, 2025
Introduction
At Love & Willow, we want to ensure your orders arrive safely and on time. This shipping policy outlines our delivery methods, costs, and processing times.
Shipping Methods
Standard Delivery
- £5.00 flat rate
- 3-5 business days
- Royal Mail service
Priority Delivery
- £12.00 flat rate
- 1-2 business days
- Next day delivery available
Processing Times
Orders are typically processed within 1-2 business days. During peak periods (holidays, sales), processing times may be extended. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Areas
We currently ship to addresses within the United Kingdom only. This includes England, Scotland, Wales, and Northern Ireland. We do not currently offer international shipping.
Delivery Issues
If you experience any issues with your delivery, please contact us immediately. We will work with our shipping partners to resolve any problems and ensure you receive your order as soon as possible.
Contact Us
If you have any questions about our shipping policy, please contact us at hello@loveandwillow.co.uk